Home Care Accreditation

Our Home Care Accreditation process provides the guidance and resources providers need.

Your business is as unique as the community you serve. At CHAP, your differentiators – professional services, personal care, companion care, or all three, define your accreditation process, saving you time and money.

CHAP’s guidance, education, and resources are crucial to providers as they deliver the best patient care.

Accreditation is designed to be agile to meet specific market needs. You can use your accreditation to differentiate your care, or expand your levels of care to meet patient needs and grow:

  • Professional Care – nursing therapies or social work – hourly or shift.
  • Personal Care – hands-on, ADL focused care with state-based parameters.
  • Companion/Environment – social, isolation management, housekeeping, shopping, meals, etc.

Our industry-specific standards are peer reviewed by a council of home care leaders and made for expansion. They are broadly written, based on the most frequent type of care/services provided in the home.

We have incorporated state regulations in a transparent format to incorporate state law and regulations. Our playbook for standardization delivers recommendations for organizational structure and standardized processes to ensure the delivery of quality care/services.

Our standards and site visits focus on patient care and the connection to the Conditions of Participation. Unlike other standards – they start at patient care, and work towards policies and procedures.  

You can expect an educational and collaborative survey experience. When you submit readiness, we host a Final Readiness Call for your organization helping you prepare with confidence. We will walk through your readiness checklist to lower your stress and create a great survey experience.

Our goal is to be on site within 30 days of readiness submission.

Your CHAP Health Care Team

Accreditation Specialist

The Accreditation Specialist delivers timely and responsive customer support to organizations seeking initial and continuing accreditation.

Director of Accreditation

The Director of Accreditation is responsible for ensuring consistent application of accreditation standards, Site Visitor selection and retention, and the satisfaction of our accredited organizations.

Site Visitors

Our team of experienced site visitors plans, organizes, coordinates, and conducts the accreditation site visit in accordance with CMS-approved CHAP policies and procedures governing the accreditation process.

Earn an Age-Friendly Care at Home Certification with your Accreditation

Impact clinician satisfaction and retention, reduce cost of care, and align with quality referral sources without a costly investment.

1.  When applying for accreditation, select the box for age-friendly care.  There is no cost for adding your age-friendly care certification to your accreditation.

2.  Review the resources, standards, and learning modules. (The learning modules can be downloaded and used in your company’s LMS free of charge.)

3.  As part of your site visit for accreditation, you will be inspected for executing the 4 M’s framework of Age-Friendly Health Systems and the eight additional CHAP Age-Friendly Standards.

4.  Use your Credly Age-friendly Digital Badge and Certificate to market your Certification and connect with over 2,900 health systems. 

Join CHAP’s Pediatric Care Certification Pilot

Elevate pediatric care in your community with CHAP’s new certification, designed in collaboration with top experts. This no-cost certification for CHAP-accredited providers integrates inclusive practices, equitable partnerships, and family empowerment with its evidence-based concepts. By joining our pilot, you’ll access comprehensive resources, policy guidelines, and continuous improvement strategies to meet the unique needs of pediatric patients.

Top 10 Home Care Deficiencies

And tips for remaining compliant